Jaggaer Supplier Sustainability Questionnaire: A Complete Guide
What Is Jaggaer?
Jaggaer is a cloud-based procurement platform used by large manufacturers, retailers, and public-sector organisations across Europe. You may know it under its former names — BravoSolution, Pool4Tool, or POOL4TOOL — which merged into Jaggaer after 2017. If a client has onboarded you as a supplier, you will access Jaggaer through the Jaggaer Supplier Portal, typically via a link sent from the buyer's procurement team.
The sustainability module inside Jaggaer — sometimes labelled "Supplier Risk and Performance" — allows buyers to send structured questionnaires that include environmental, social, and governance (ESG) topics. Carbon disclosure questions fall under the environmental section.
What the Jaggaer Sustainability Questionnaire Asks
While each buyer customises their questionnaire, the carbon-related questions follow a consistent pattern across Jaggaer deployments:
| Question field | What to enter |
|---|---|
| Annual Scope 1 emissions (tCO2e) | Direct combustion: gas, diesel, petrol, LPG, refrigerants |
| Annual Scope 2 emissions (tCO2e) | Purchased electricity (grid or renewable) |
| Annual Scope 3 emissions (tCO2e) | Business travel, commuting, waste, upstream fuel |
| Total GHG emissions (tCO2e) | Sum of Scope 1 + 2 + 3 |
| Reporting year | Most recent complete calendar year |
| Calculation methodology | GHG Protocol Corporate Standard |
| Emission factor source | DEFRA 2023 (or IPCC if non-UK/EU) |
| Do you have a carbon reduction target? | Yes / No (with details if yes) |
| Third-party verification | Self-assessed or audited |
Some buyers also ask for your emissions intensity — tCO2e per employee or per million euros of revenue. Keep these ready.
How to Access the Jaggaer Supplier Portal
- You receive an invitation email from your client's procurement team
- Follow the link to register or log in to the Jaggaer Supplier Network (JSN)
- Navigate to "Questionnaires" or "Assessments" in the left-hand menu
- Find the sustainability or ESG assessment sent by your client
- Complete each section and submit
If you are already registered but cannot find the assessment, ask your client contact to resend the invitation or confirm the questionnaire is published.
Data You Need Before You Start
Collect these documents before opening the questionnaire:
- Gas bills: annual m3 consumed (find this on your annual statement or meter reads)
- Electricity bills: annual kWh consumed from all sites
- Fuel receipts or fleet records: litres of diesel, petrol, or LPG purchased
- Refrigerant service records: kg of refrigerant topped up (if applicable)
- Waste contractor summary: kg to landfill, kg recycled, kg incinerated
- Travel expense reports: total km flown (short and long haul), train travel, hotel nights
If your client expects a verification URL, generate a Carbon Passport using DeCarbonOPS first. The shareable link can be pasted directly into the evidence upload field.
Worked Example: 25-Person Electronics Supplier, Netherlands
| Emission source | Consumption | Factor (DEFRA 2023) | tCO2e |
|---|---|---|---|
| Electricity (NL grid) | 48,000 kWh | 0.270 kg/kWh | 12.96 |
| Natural gas heating | 3,200 m3 | 2.04 kg/m3 | 6.53 |
| Diesel company cars | 1,800 L | 2.68 kg/L | 4.82 |
| Business flights | 12,000 pkm | 0.255 kg/pkm | 3.06 |
| Waste (landfill) | 1,200 kg | 0.459 kg/kg | 0.55 |
| Employee commuting | 20 km/day x 220 x 25 | 0.170 kg/km | 18.70 |
| Total | 46.62 tCO2e |
Intensity: 46.62 / 25 employees = 1.86 tCO2e per employee
Common Mistakes That Lower Your Supplier Score
Leaving fields blank: Jaggaer typically treats blank fields as "data not available," which lowers your sustainability score. Enter 0 rather than leaving a field empty if that category genuinely does not apply.
Using wrong units: Jaggaer may ask for kgCO2e in some fields and tCO2e in others. Double-check before submitting — a factor-of-1,000 error is the most common mistake.
Selecting wrong methodology: Choose "GHG Protocol Corporate Standard" when asked for methodology. Selecting "internal estimate" or "other" reduces your credibility.
Missing the reporting year: Always match your reporting year to the calendar year for which you have complete data — typically the previous full year.
After You Submit
Jaggaer sends your buyer an automatic notification. They may accept it, request clarification, or ask for supporting documentation (utility bills, meter reads). Keep copies of all source documents for at least three years. If your client requests a specific score target, ask them which question areas are weighted most heavily — environmental data typically carries the highest weighting.
Frequently Asked Questions
What is the Jaggaer supplier sustainability questionnaire?
Jaggaer is a procurement platform used by enterprise buyers to manage supplier sustainability data. When a client sends you a sustainability questionnaire through Jaggaer, they are collecting your GHG emissions data — Scope 1, 2, and 3 in tCO2e — to fulfil their own CSRD Scope 3 reporting obligations.
What emissions data does Jaggaer typically ask for?
Jaggaer sustainability questionnaires typically request: total Scope 1 and 2 emissions in tCO2e, key Scope 3 categories, emissions intensity per employee and per €1m revenue, your calculation methodology, reporting year, and whether the data has been third-party verified.
How do I get my tCO2e figures to answer a Jaggaer questionnaire?
Use a GHG Protocol-aligned tool like DeCarbonOPS to calculate your Scope 1 (gas, diesel), Scope 2 (electricity), and Scope 3 (travel, waste, commuting) emissions. DeCarbonOPS generates a Carbon Passport with a verification URL you can paste directly into Jaggaer.
What happens if I do not complete the Jaggaer sustainability questionnaire?
Suppliers who do not respond are flagged as high sustainability risk in the buyer's procurement system. This affects your preferred supplier status and can lead to exclusion from future tender rounds. Response rates above 80% are now expected by most CSRD-compliant buyers.
Is Jaggaer data shared with other buyers?
Data submitted through Jaggaer is typically visible to the specific buyer who sent the request, not shared across the platform network. However, some buyers use the Jaggaer Supplier Network which may aggregate scores — always check the questionnaire's data sharing terms before submitting.
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